Get in Touch
Have a question about a Pokémon TCG product, One Piece release, existing order or a larger product enquiry? Contact Osaka Cards Distribution and our team can review your message and assist with the information you need.
Product Enquiries
Ask about Pokémon, One Piece, sealed products, product availability or upcoming releases.
Order Support
Contact us about an existing order, delivery, return, refund or other order-related question.
Larger Orders
Have a question about sealed cases or a larger product quantity? Send us the details of your enquiry.
Contact Information
Use the contact form for product enquiries, existing orders, sealed cases, pre-orders or general questions about Osaka Cards Distribution.
Address
Osaka, Japan
Our Discord
osakacardsdistribution
Larger Orders
Tell us which products you are interested in and the approximate quantity you require.
SEND US A MESSAGE
Complete the form below with as much information as possible so your enquiry can be reviewed efficiently.
Quick Answers
Before sending a message, you may find the answer to your question below. For order-specific enquiries, include your order number when contacting Osaka Cards Distribution.
How can I ask about product availability?
Use the contact form and include the exact product or Pokémon TCG set you are looking for. You can also check the relevant product category for current listings.
What should I include for an order enquiry?
Please include your order number, the email address used for the order and a clear description of your question so the order can be identified more easily.
Can I enquire about larger quantities?
Yes. If you are interested in multiple booster boxes, sealed cases or a larger quantity of a product, include the product names and approximate quantities in your message.
Can I contact you about pre-orders?
Yes. You can send an enquiry about an existing pre-order or an upcoming product. Include the product name and your order number when applicable.
What if my order arrives damaged?
Contact us as soon as reasonably possible and provide your order number together with clear photographs of the product, packaging and shipping label where relevant.
Where can I find the returns information?
You can review the conditions relating to returns, refunds, damaged items and cancellations on our Refund & Returns Policy .
Still Need Help?
Use the contact form above and provide as much information as possible about your enquiry.